Please check the 'more details' section to see if your product is chilled or fresh frozen. All products are sent out on a next day service in wool insulation and ice packs to ensure the product is kept fresh for up to 48 hours. We have partnered with DPD as our trusted courier partner who will keep you updated with tracking information when they receive the parcel from us. Upon checkout you can choose the day you would like to receive your products. You can also choose a premium morning delivery slot. If you have any issues with delivery at all, please get in touch with us at firstname.lastname@example.org.